A Cancellation fee equal to the total trip cost including gratuity will be charged for any cancellation that is made less than two hours before the scheduled pick up time in the Atlanta metropolitan area. All out of state pick-ups require four hours notice. Olympus Worldwide is not responsible for passenger flights, which are missed, cancelled, diverted, and delayed or any other incident that results in failure to comply with the required cancellation policy. We will exact our best effort to fulfill our client's needs, in these instances, subject to wait time fees or late cancellations and re-bookings, without detriment to other reserved clients.
A no show fee equal to the trip cost plus applicable waiting time, tolls, parking, and gratuity will be charged when the passenger fails to show at the designated location for which a reservation has been made.
A non-refundable deposit of 50% is required on reservations for special events, weddings, proms and night on the town. A credit card authorization form is required when reservations are accepted.
Cash or credit card (American Express, Visa, MasterCard and Discover) is the standard accepted and agreed upon payment method. Charges will reflect costs incurred while performing transportation services for reservations placed with Olympus Worldwide by the client, its agents, and any individuals requesting transportation as an authorized employee of the client and will reflect costs including but not limited to trip charges, tolls, parking, gratuity and cellular telephone charges.
Reservations may be booked 24 hours a day, 7 days a week, and 365 days a year. Reservations, changes, or cancellations may be made by calling our reservation numbers. Toll Free Nationwide 1.877.OLYMPUS (659.6787) In addition, reservations can be made through GDS Systems (Apollo, Sabre & Worldspan) and through our website. Reservations are accepted up to 24 hours in advance. Less than 24-hour notice is subject to availability. It is suggested that the Client supplies Olympus Worldwide toll free number to all traveling passengers.
Our professional Chauffeurs provide cold soft drinks, bottled water and snack items for all travelers. The current days' newspaper is available upon request.
Olympus Worldwide and Client each agree to defend, indemnify, and hold harmless the other party from and against all claims, actions or causes of action, liabilities, including reasonable attorneys' fees, and costs arising from the defense of any claim, action, cause of action or liabilities arising out of or resulting from any act taken or committed by Olympus Worldwide or Client pursuant to the performance of each party's obligations hereunder. Olympus Worldwide and Client each agree to defend, indemnify, and hold harmless the other party for any claim, action, cause of action, and liabilities which may be asserted by third parties arising out of the performance of either party's obligations pursuant to this contract, except for the willful misconduct or gross negligence of the other party.
Olympus Worldwide and Client shall obtain and maintain and provide evidence of insurance upon request in amounts sufficient to provide coverage for any liabilities arising out of or resulting from the respective obligations pursuant to this agreement.
If there is a dispute concerning the quality of service and / or any incidents thereto, the parties agree that they shall resolve such dispute by good faith negotiation or common law binding arbitration.
If one party agrees to waive its right to enforce any term of this agreement, it does not waive its right to enforce such term or any or all other terms of this agreement at any other time. Olympus Worldwide does not guarantee arrival at or departure from any point at a specific time due to circumstances beyond its control such as accidents, breakdowns, traffic and road conditions, storms, etc. and shall not be held liable for claims resulting in delays from such conditions. Olympus Worldwide reserves the right to substitute the contracted vehicle in the event of such an occurrence mentioned above with a vehicle of like kind and quality. Client waives all claims for consequential damages and agrees that liability shall be limited to the costs accrued to Olympus Worldwide for the disputed service.
This agreement shall be governed by and construed under the laws of the State of Georgia. If any provision of the contract is unenforceable under applicable law, the remaining provisions shall continue in full force and effect.
In the event any legal action is taken by either party against the other party to enforce any of the terms and conditions of this agreement, it is agreed that the unsuccessful party to such action shall pay to the prevailing party therein all court costs, reasonable attorneys' fees, and expenses.
If agreement as stated above meets with the approval of Client, it will be considered accepted in its entirety unless written notice is received within 5 days by Olympus Worldwide.
Effective 10/12/2008. Subject to change without notice.
Atlanta Headquarters: 5825 Glenridge Drive - Building 3, Suite 290 | Atlanta, GA 30328 | USA | Phone: 404.524.8000 Fax: 404.879.0210